The return must be in their original packaging, complete (accessories, manuals …) in perfect condition, and accompanied by a copy of the invoice.
You must inform us by email or telephone. Items returned incomplete, damaged or soiled by the customer will not be refunded.
RIGHT OF WITHDRAWAL
You have 14 days from the receipt to return the product if it does not suit you.
Return costs will be at your expense.
Returns sent to:
BlueArrowll
Kefallinias 5 12461,
Athens Greece
COMPLIANCE OF PRODUCTS
We are committed to exchange the products apparently defective, damaged or corrupted or not matching your order. In this case, we thank you for agreeing to make a detailed written statement or by email. In case of missing parts, we take care to make the request from the publisher and send you the missing pieces. In case of defective products you must return the product or components so that we can send you the replacement parts. Feel free to contact us for any further infrormation regarding the procedure.
The shipping costs will be refunded based on the order value. The provisions of this article does not prevent you from enjoying the right of withdrawal under the RIGHT OF WITHDRAWAL paragraph.